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Email Support

For questions, support, or subscription issues

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Payment Issues

For subscription or payment questions

⏱️ Response Time

We typically respond within 24 hours

Frequently Asked Questions

How do I set up my eBay API credentials?

Visit our Setup Guide for step-by-step instructions on getting your eBay Developer credentials and configuring the tool.

Is my eBay data stored on your servers?

No. We do NOT store any of your eBay credentials or listing data. Everything runs locally on your computer. We only verify subscription status by email.

How do I cancel my subscription?

You can cancel anytime through your PayPal account under Subscriptions, or email us and we'll help you cancel.

What if the checklist fetch doesn't work?

Try using a Cardsmiths Breaks URL instead of Beckett. You can also manually add cards or paste them in bulk format.

Can I list cards other than basketball?

Optimized for sports cards, but can also be used for Pokemon or other trading cards that have checklists available online. Contact us if you need specific category support.